Payments
We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider, and are protected by encryption. Should you return any of your order and are due a refund, we will refund the value of your order via the payment method you originally used.
Delivery
Our online store automatically calculates the best shipping routes, rates, and handlers to make sure you receive your poster or print quickly and cheaply. We usually ship orders within 48 hours, and depending on the shipping options you choose, you should receive them within 3-5 working days.
Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail NAME@EMAIL.COM
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
YOUR BUSINESS ADDRESS
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail NAME@EMAIL.COM
Delivery & Return Policy
Effective Date: [Insert Date]
Processing & Shipping
At [Your Business Name], we take pride in creating handmade, custom bridal veils with the utmost care and attention to detail.
Turnaround Time: Each veil is made to order and requires up to 3 weeks for production before shipping.
Shipping: We offer free standard shipping on all orders within the [United States/your shipping regions]. Once shipped, you will receive a tracking number via email.
Expedited Orders: If you require a rush order, please contact us at [Your Email] before placing your order to confirm availability. Additional fees may apply.
No Returns & Exchanges
Because our veils are custom-made to order, we do not accept returns, exchanges, or cancellations once an order has been placed. Please ensure that you review all details carefully before purchasing.
Damaged or Incorrect Items
If your veil arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at [Your Email] with photos of the issue. We will work with you to resolve the matter promptly.
Contact Us
If you have any questions about our delivery and return policies, feel free to reach out to us at:
📧 [Your Email]
📍 [Your Business Address]